Outsource your

E-Commerce | eStore Management

Are you looking for an effective e-commerce solution to ramp up sales and expand your customer base

We Manage your store on  Amazon, Flipkart, Paytm, Snapdeal, Myntra, Limeroad, Ajio etc.
 

Storefront management services include:

  • Managing Product Listings
  • Order Processing
  • Managing Customers
  • Managing Payments and Chargeback Cases
  • Marketing
  • Google Analytics
  • Generating Sales Reports
  • Providing Customer Support

1. Managing Product Listings

  • Creating/Updating optimized product titles with effective and efficient keywords in order to help customers know the product by its title
  • Compare and add competitive product price
  • Add Shipping Details to Listings
  • Categorizing Products
  • Managing Inventory
  • Add Meta Data i.e. Title, Description & Keywords for SEO purpose
  • Eye catching product descriptions with highlighted features and more

2. Order Processing

  • Printing Order-list on daily bases with order details such as item purchased, qty and price
  • Checking product availability on order-list and accordingly printing Invoice & Postage Labels
  • Scheduling shipping carrier pickup
  • Updating Customers with Order status and Tracking info
  • Crediting order refunds
  • Sending PayPal money requests to customer for pending order payments.

3. Managing Customers

    • Managing customer details
    • Creating and managing Regular Customer groups
    • Providing Feedback on purchases

4. Managing Payments and Chargeback Cases

  • We manage payments made via PayPal, Authorized.net and LinkPoint.
  • Also respond and resolve PayPal disputes and Credit Card chargeback cases.

5. Marketing

  • Generating Monthly Newsletter with Best offers on Products
  • Creating Sales with Discounts, Volume Discount, Free Shipping
  • Cross Promotions
  • Printing promotional flyers
  • Create/Upload Google Products Feeds – Google Products Search Engine displays products with brief details on the search result page thus, helping users to find and purchase those products easily.
  • Social Networking (Facebook & Twitter)-Advertising on social networking sites about New Products, Discount, Offers etc.

6. Google Analytics

  • Using Google Analytics Tool we get detailed statistics about the traffic on your website and hence we work on enhancing the Top Landing and Exiting pages.
  • We work on Setting up Goals and Funnels this helps us to keep track of where we loose most customers while in process of placing order or registering.

7. Generating Sales Reports

  • Generating Monthly & Yearly Sales Report with Profit and Loss Statement

8. Generating Sales Reports

  • Generating Monthly & Yearly Sales Report with Profit and Loss Statement

9. Providing Customer Support & Handling Grievances

    • 12 hours reply to customer inquiries via email